Services

We are very proud to announce our own in-house service department. At Mastrada Service group, our staff is dedicated to provide services and products to our customers exceeding their expectations. At Mastrada Group Service, we are proud to provide superior customer service by providing stable communication between our service agents and our customers. Our unique ability to provide customers with same-day customer service, gives us an edge in our competition. At Mastrada Group Services, each of our customers is assigned to a specific customer service representative, who directly oversees every service call and its progress from start to finish. Direct involvement from our customer service team enables Smart Kitchen Services to remain flexible and tailor our services to fit our customers' needs. When you need a solution, our customer service representatives are ready to help you find it. We make your satisfaction and continuing business our priority! Our engineers have a lifetime of experience. Our engineers have spent careers in commercial food service roles, and are promoted to be quality product and service product Technicians, to ensure we provide you with the best customer service experience.

MISSION:

Your Best Partner with popular trusted equipment and services

VISION:

1.  To provide services, products, solutions, for the best customer satisfaction.
2.  Available at the request of customers to meet their needs throughout Indonesia.
3. To grow together with customers for mutual benefits.
4. To improve the internal organizational structure, systems and teamwork to produce excellent and professional services.